Returns & Exchanges

At Pacsafe, we stand behind the quality of our anti-theft gear and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal and attach it securely to your return package.

• 3.
  Pack and Ship

  Place the items in their original condition with all tags attached into the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, we will process your refund to the original payment method within 7 to 10 business days.